Is it so loud that it keeps you awake at night? Is it hurtful? I know my internal voice says things to me that I wouldn’t dream of saying to anyone else! Yours may not be quite as negative, but it probably is … at times. The thing to remember is that your brain’s function […]
How loud and rude is your inner voice? Read More »
Do you think that the concept of being polite is disappearing? I do! A woman barging past on the street, a man shouting at others for banging into him as he leaves his arm hanging over the armrest on a train, the colleague who doesn’t apologise for keeping you waiting for 20 minutes and of
Where have all the polite people gone? Read More »
I was listening to a radio interview recently and the interviewee was asked about the tube system in London and said something along the lines of “I don’t want to be rude but unlike Southerners when we Northerners travel we’re friendly and like to talk to each other”. And it got me thinking …. Are
Are tube travellers ruder than most? Read More »
According to the Cambridge English Dictionary: Confidence is “the quality of being certain of your abilities” and “having trust in people.” The only time anyone approaches me about being more confident is when they start to lose the certainty in themselves that they have their abilities and then others start to lose trust in them.
How to be confident at any time Read More »
A few years ago I posted a gratitude a day on Facebook and every now and again I get a “memory” posted back to me of an old gratitude. The posts usually make me smile either because I am still grateful (as in for fresh water coming out of my tap every day) or I
Thank you … I am grateful Read More »
When you are on the phone have you ever been distracted and found yourself coming back to the conversation just as the person at the other end says something like “… don’t you agree?” or “… what do you think?” It’s not intentional but … just as with face to face conversations … it’s harder
How do you stay focussed on the phone? Read More »
Last week I had the privilege to go to the Kings Head Theatre in Islington to see a distant cousin perform her one woman autobiographical show, That’s Entertainment. The relative is Thelma Ruby who has trod the board with the likes of Kenneth Williams, Judi Dench and Orson Wells and at 91 was on stage
Three life lessons from a 91 year old! Read More »
I read an email from a contact yesterday and it came across as really rude! Part of that was their choice of words but most of it was down to where I had put the emphasis in the last sentence. The way that we use our tone of voice is a really important part of
Using Emphasis To Change Meaning Read More »
A few weeks ago we attended an event at Hearing Dogs for Deaf People in Saunderton. Hearing dogs is a charity close to Sally’s heart and she jumped at the chance to speak alongside Pat Snelson, an inspirational lady who suffers from severe hearing loss. Pat used to work in the corporate world, until her
A Deaf Perspective of Communication Read More »
