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Complaints will go up this summer. Will you make things worse?

As some of you may know, a good portion of our client base are tourist attractions and at the time of writing, they have been shut for the best part

2 quick wins to improve your online communication skills.

There are a number of ways that you can diminish your authority online and two key ones are to have poor lighting and to get the camera angle wrong. If

Don’t let your communication problems stop you from communicating.

When I was little, I couldn’t pronounce my ‘R’’s so I would get “Weally, weally cwoss” and my father told me I would be OK so long as I didn’t

Is your plan for this year to be more visible?

I’m seeing a lot of talk at the moment about visibility. The team and I work with hundreds of people a year who need or want to be seen and

20 years on and still going strong

Happy Birthday Partners With You! We’re 20 years old on December 4th 2020 I must admit there were times this year when I wasn’t sure we would reach the milestone

Do others call you aggressive, unassertive or assertive?

And what do they mean? What behaviours do they see to make them say that and what’s the difference? I’d describe being assertive as the ability to state your case

How to easily spot if you need to change the way you communicate.

As I say in this video … it doesn’t matter who you are or your job title, you are in sales. And whoever you are talking to they will either

Are you about to deliver bad news to someone?

Over lunch last week, my client and I spent much of the meal talking about how he wasn’t looking forward to having to let go of a number of his

How I have changed the way I holiday.

It’s holiday season again and I’m taking a holiday with my family. We’re not going far but we are going away and I am taking a break from the “every
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