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Are you a creative or reactive leader?

This month we are delighted to have a guest blog from our friends at Action Coach West Hertfordshire. You can count on them to ask you great questions about what

How to stay cheerful when everything tells you that you shouldn’t be.

\’Tis the season to be jolly! But a lot of people I know don’t feel very jolly. It’s cold outside and it feels as though the rug beneath our feet

How to comfortably work with a microphone.

Over the years I’ve presented using most styles of microphone. On stage I’ve coped with a handheld heavyweight, a clip-on lapel mic and a headset that sat over my hair

Don’t make a bad situation worse. My takeaways from recent hotel stays.

Having not stayed away from home for the past 20 months I have stayed in 4 different hotels in just the last 2 months; twice for work and twice for

Where should you speak from in a meeting?

One of the major complaints I hear about Zoom meetings is that they can be quite confrontational. A bit like constantly attending a panel interview where you are eyeballing, and

How do you react if you aren’t being listened to?

If you follow my articles, you’ll have heard me speaking about listening skills. The art of listening is key for good communication. However today I want to talk about what

Why counting to 10 is a great communication skill.

Last summer a friend of mine moved her mother-in-law into the family home so that she wasn’t alone and could be looked after. Nice for her and her family. Yes;

If something goes wrong, are you talking to your team enough?

A client was recently complaining that she had heard that one of her team was calling in sick when she wanted a free day’s holiday. A few years back I

How Umming and Erring in a speech can improve your believability.

I came across an interesting paper, while researching an upcoming presentation, called “Exploring Filler Words and Their Impact” by Emily Duvall, Aimee Robbins, Thomas Graham and Scott Divett. It’s a
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