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Do you give good instructions? Do others know what you mean?

You know what you’re doing and why but does everyone else? Have you ever felt you appear to be speaking another language? You tell someone what’s needed and yet when

How good are you at giving and receiving compliments?

If someone compliments you on the way you handled a meeting, do you say “Thank you” or is your response more likely to be, “Oh it was nothing really” or

What does the Ebbinghaus forgetting curve have to do with your presentation?

According to the German Psychologist Hermann Ebbinghaus you are likely to forget what you learn within 7 days. After 24 hours he concluded that about two-thirds of anything memorised is

Do you suffer from Networker’s neck?

Have you ever been to an event where the person you’re speaking to keeps looking over your shoulder? We call that “networker’s neck” and it’s the curse of networking meetings

How to make the most of a podcast invitation.

Podcasts have fast become the newsletter of our day and having your own or being a guest on someone else’s is a great addition to your marketing mix. However, there

How to remember what you want to say.

A frequent question I get asked is how to remember a presentation. And it is often an excuse I’m given for why someone has to have bullet points on each

How to create a great pitch so other’s take action.

The past few months we’ve been working with a number of clients who want their teams to create and deliver talks and presentations; specifically, as part of social media videos

How to get your customers recommending you at virtually no extra cost.

We had our carpets cleaned recently. And I was struck by their customer service process. It was a timely reminder that staying in touch makes a difference. We last used

Why getting into the room you are due to present in, before everyone else, is important

When you’re presenting, there are lots of good reasons to get into the room before everyone else arrives. You can get a feel for the room; check the acoustics and
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